Effective Date: January 1, 2025

Privacy Policy

At moxiangwaiqiu, your privacy matters.
This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal details such as your name, email address, shipping address, and phone number
Payment-related information (processed securely by third-party payment providers; we do not store full payment details)
Order history and customer support communications
Basic technical data such as browser type, device information, and IP address (for site functionality and security)

We collect only what is necessary to operate our store and serve you properly.

2. How We Use Your Information

Your information is used to:

Process and fulfill orders
Communicate with you about your purchase, delivery, or support inquiries
Provide customer support and respond to your messages
Improve our website experience and services
Comply with legal or regulatory obligations when required

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We share your information only with trusted third parties when necessary, including:

Payment processors
Shipping and logistics partners
Website and analytics service providers

These partners are required to handle your data responsibly and only for the purposes outlined above.

4. Cookies & Site Analytics

Our website uses cookies and similar technologies to:

Enable essential site functionality
Understand how visitors use our site
Improve performance and user experience

You can manage or disable cookies through your browser settings at any time.

5. Data Security

We take reasonable measures to protect your personal information.
Our site uses secure technologies and trusted platforms to prevent unauthorized access, misuse, or disclosure.

However, no method of online transmission or storage is completely risk-free. We continuously strive to safeguard your data.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your personal data, subject to legal requirements

If you would like to exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you’re always welcome to contact us.

Email: hello@moxiangwaiqiu.com

We believe privacy is part of respect — and respect is at the core of everything we do.